FAQ

No. FOMO MOFO is not a subscription. Every box is a one-time purchase — you buy it once, we ship it once, no recurring charges, nothing to cancel later. When we launch new movie-themed boxes, you just come back and buy the next one if you want it.

Since there's no subscription, there's nothing to cancel in the ongoing sense — but if you need to cancel an order you've just placed:

• In-stock items: we aim for same-day shipping, so contact us at hello@fomomofo.com within 4 hours of ordering to cancel before it ships.
• Preorder items: you've got more breathing room — contact us at hello@fomomofo.com within 7 days of ordering to cancel.

Once an order has shipped, it can't be cancelled — see our refund policy below instead.

We back every box with our No Regrets Guarantee. Contact us at hello@fomomofo.com within 3 days of delivery if something's wrong, and we'll sort out a refund or replacement.

Refunds apply if your box arrives damaged, the packaging has been opened/tampered with, or something inside is otherwise physically not right. Because the box contains perishable/consumable items, we're not able to offer refunds simply based on taste preference — only for genuine quality or delivery issues.

Changed your mind after opening and using the items? You're still welcome to return it within 3 days, but return shipping is at your own cost.

No. Everything in the box — and everything in our marketing, packaging, and emails — is spoiler-free. We design each box around the mood and themes of the movie, not the plot. Dive in without worrying about anything being given away.

In-stock items ship within 24 hours of your order. Preorder items ship on the date stated in your order confirmation email and on the product page. You'll get a shipping confirmation with tracking as soon as your box is on its way.

Not yet — but we're working on it. If you're outside Australia and want a FOMO MOFO box, register your interest with us and the more demand we see from your region, the sooner we'll make it happen.

Contact us at hello@fomomofo.com with your order number, and we'll send you further instructions to sort out a replacement or refund.

Boxes are made in limited runs tied to each movie release. The best way to make sure you don't miss out is to join our email list — we send early access and a heads-up before each drop.